Welcome to ClearSignalQ Inc. ("ClearSignalQ," "Company," "we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use the ClearSignalQ website, applications, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information You Provide. We may collect information that you voluntarily provide, including:
Information Automatically Collected. When you access the Services, we may automatically collect:
Third-Party Information. We may collect business intelligence, market data, organizational information, public records, professional information, and commercially available information from third-party sources.
We use information to:
ClearSignalQ may use artificial intelligence and machine learning technologies to analyze market activity, generate opportunity rankings, produce contact recommendations, summarize content, generate outreach suggestions, and provide predictive insights. See our AI Usage Policy for details and limitations.
Customer data is not sold. Customer data is not used to train public AI models.
ClearSignalQ is built solely on publicly available business information. It is not designed to receive, and must not be used to store or transmit, Protected Health Information (PHI) as defined under HIPAA. We do not act as a HIPAA Business Associate and do not offer Business Associate Agreements (BAAs). Do not enter PHI into any field of the platform. We may remove data and suspend access if PHI is found on the platform. Account holders are required to acknowledge this restriction when creating an account.
Your sign-in session is kept in your browser's local storage (a JSON Web Token) — not in cookies. We use cookies only in limited cases: our payment processor, Stripe, sets cookies during checkout to process payments securely; and, when product analytics is enabled, PostHog stores a small identifier so we can understand aggregate platform usage and improve the product. We do not use advertising, marketing, or social-media tracking cookies, and we do not share your information with advertising partners. You can clear or block local storage and cookies through your browser settings, though sign-in and payment may not function properly if you do.
We may share information with:
We do not sell personal information. A current list of our key sub-processors is maintained in our Security & Trust Center.
We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
We implement commercially reasonable safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No security system is completely secure, and we cannot guarantee absolute security. See our Security & Trust Center for more.
Depending on your jurisdiction, you may have rights to access your information, correct inaccurate information, delete information, restrict processing, and request portability. Requests may be submitted to info@clearsignalq.io.
The Services are not intended for individuals under 18 years of age.
Information may be processed and stored in the United States and other jurisdictions where our service providers operate.
We may update this Privacy Policy from time to time. Changes become effective upon posting.
ClearSignalQ Inc.
3131 N Broad Street, Unit 1 PMB 2122
Philadelphia, PA 19132, United States
Email: info@clearsignalq.io